Typically, when you purchase a wood pellet grill/smoker you’re going to be spending more than you would on your typical charcoal or propane grill. Therefore, the duration of the warranty and how extensive it is does become a key purchase consideration for many people. Therefore, with this post, I thought I would summarise the warranty duration/terms of the most popular pellet grill/smoker brands. I’ll highlight particular terms which each brand states within their warranty conditions that you’ll want to pay attention to. While warranty terms are generally very similar, you will often find a few differences between them that could make a big difference to your intended purchase.
Disclaimer: Hey! By the way… any links on this page that lead to products on Amazon or other sites are affiliate links and I earn a commission if you make a purchase.
Something very important to note, warranty terms do change from time to time. Therefore, under each of the screenshots below, I’ve provided a direct link to the wood pellet grill/smoker manufacturers warranty page so you can check the up to date terms, as they may change after I’ve written this post. However, first I think its a good idea to give a brief explanation of what a product warranty actually is and what they generally cover. In other words, what you should and should not expect from a wood pellet grill/smoker warranty.
What Actually Is A Product Warranty Anyway?
Now, my intention here is not to get too technical/legal on the subject of warranties. Really I just want you to understand what to expect in general. A warranty at its core is essentially a contract/agreement between you (the purchaser) and the manufacturer (the seller).
The important word to pay attention to in that definition is the term fault. Because, how the manufacturer themselves defines a fault will determine if the pellet grill/smoker or one of its components has failed due to what they would regard as a fault or misuse. For instance, you will also see other important terms within a warranty such as ‘fair wear and tear’ or ‘under normal use’. In other words, if the manufacturer believes that a component has failed outside of their interpretation of ‘fair wear and tear’ or ‘under normal use’, it may cost you to repair it. This is applicable to any product you buy and pretty much all warranties.
Traeger – 3 Year Warrenty Term
Currently, Traeger is offering a 3-year warranty term on all their products ‘against defects and workmanship under normal use‘. For instance, Traeger states how long you should leave pellets in the hopper. Something worth noting that Traeger states with regards to the warranty is that it does not cover any commercial use. The warranty term for commercial use is just 1 year. Therefore, that’s worth noting if you were considering purchasing a pellet grill for business purposes. Another important thing to note is that a Traeger pellet grill must be operated following the instructions. It also references ‘fuels not compatible with the unit’. Therefore, its important to check the owners manual to see if it states only Traeger branded pellets should be used, as this has been the case in the past. This is to ensure that only pellets produced to a certain quality (density, dust/moisture content) are used in the pellet grill/smoker that won’t lead to auger blockages etc.
Pit Boss – 5 Year Warranty Term
Pit Boss is offering a 5-year warranty on all their pellet grills and smokers. However, there are few notable exceptions that you should pay attention to if you are interested in either a budget Pit Boss pellet grill, one of their vertical pellet smokers or one of their Platinum Series pellet grills/smokers. Notably ‘paint and powder coat’ finishes are not included within the warranty. In other words, as stated within the warranty terms, it does not cover rust/oxidation ‘unless there is a loss of structural integrity’. Hence, the cosmetic appearance of the pellet grill/smoker is not covered under the warranty. However, if corrosion was so extensive to effect ‘structural integrity’ then that may come under a warranty claim. More details can be found by clicking the link above.
Camp Chef – 3 Year Warranty Term
The terminology used to describe the Camp Chef warranty is very confident. For instance, they state it is a ‘No-Hassle Warranty’. However, just as with Pit Boss and every other brand ‘paint and finish’ are excluded from the warranty. As Camp Chef state within the warranty terms, ‘the exterior finish of the product will wear down over time’. Therefore, as I discuss in my post about can you leave a pellet grill outside? You can, but its not ideal if you have a garage/shed to store the grill. Camp Chef recommends keeping metal products free of ‘salts, acids and harsh fluctuations in temperature’. That last one is obviously going to be a bit tricky. The last thing within the warranty terms that particularly caught my attention is the following. ‘This warranty is extended only to the original customer purchase’. So if are tempted to purchase a second-hand grill off eBay etc that states its still in warranty, be aware the warranty is no longer active.
Weber – 3 to 5 Year Warranty Term
Now, Weber provides a 10-year warranty on many of their propane grills such as the Genesis range. However, unfortunately, that’s not the case with their SmokeFire pellet grills. As is stated on the Weber website ‘warranty varies for individual parts’. The ‘cookbox’ and all components not specifically stated otherwise currently come with a 5-year warranty term. However, the electrical components and others such as grates, pellet slide, burn pot and heat baffle come with a 3-year warranty term. Again, following on from my comments above on ‘fair wear and tear’ these warranty terms are not a complete surprise. And the 3-year warranty term for such components is pretty typical.
REC TEQ – 2 to 6 Year Warranty Terms
From one perspective, the warranty terms provided by REC TEQ (formally REC TEC) contain pretty standard language similar to the other brands above. For instance, the warranty does not cover ‘rust and oxidization’. Also, the warranty is non-transferable and does not cover the pellet grills/smokers used for commercial applications. Where it gets a bit more interesting is instead of a standard warranty term for all REC TEQ pellet grills, there are different lengths of warranty period depending on the specific model. You can review the different models in my REC TEQ pellet grills post. So their smallest models the RT-B380 Bullseye and the RT-340 come with a 2-year warranty. Their larger/portable pellet grill the RT-590 comes with a 4-year warranty term. However, their largest domestic pellet grill the RT-700 actually comes with a 6-year warranty.
Grilla Grills – 4 Year Warranty Term
While being one of the relatively new players to the pellet grill/smoker game Grilla Grills are producing some very popular and well-built but at the same time affordable products. For instance, check out my Grilla Grills vs Traeger and my Grilla Grills vs Z Grills posts. However, Grilla Grills are building a strong reputation not only on the quality of their products but on the quality of their customer service. With a foundation as an engineering company, their customer service team is more suited to provide quick and specific advice to address customer problems. All Grilla Grills come with a 4-year warranty term.
Green Mountain Grills – 3 Year Warranty Term
Green Mountain Grills were founded in 2008 and have been producing a solid range of pellet grills/smokers ever since. Their smallest unit the Davy Crockett is one of my favourite small/portable pellet grills on the market today for its PID/WiFi feature set and the fact its priced significantly under $500. The warranty terms for Green Mountain Grills are pretty standard at 3 years. The terms state ‘abuse, accident, misuse and cosmetic elements and components, such as paint and other finishes’ are not included, again, pretty standard warranty language.
Z Grills – 3 Year Warranty Term
Z Grills are a ‘value proposition brand’, in normal person speak it means their products are focused on the budget end of the market. Do Z Grills feature the latest and greatest technology and build quality of any pellet grills/smokers on the market today? No, but they are not priced as such either. For consumers on a tight budget looking to try out the world of pellet grills/smokers for the very first time, a Z Grill is an option to consider. Learn more about the Z Grills pellet grill range in this post. In terms of their warranty its for 3 years and covers defects under ‘normal use and maintenance’.
Conclusions On Pellet Grills/Smokers With The Best Warranty
As I stated at the start of this post, not every pellet grill brand is referenced above, just some of the most popular brands (proof). Also, please check the links above, as warranty terms and conditions do change from time to time. So Pit Boss, Weber and REC TEC are currently offering some of the longest warranty terms. Now, would I recommend purchasing a pellet grill/smoker purely on the duration of its warranty? No, first off because, no warranty covers rust/corrosion or the paint finish which will be the most common issue. Therefore, many people who can afford such units choose a stainless steel pellet grill. Though the terms of a pellet grill warranty should be considered. However, I personally would give more weight to the key features you need and what the latest reviews on a product are stating. Then again, take reviews as an average, as every brand gets good and bad reviews.
That’s it! Thanks for reading, I hope you found this post on the different warranty terms for the different pellet grill/smoker brands interesting/informative. To learn more about the wide range of pellet BBQs on the market today, please check out my Wood Pellet Grill/Smoker Guide. 🙂
Back in 2007 when I first become aware of pellet grills and smokers the only brand I was really aware of was Traeger. Traeger is really where this whole concept of cooking with pellets started in the 1980s. It was a ‘slow burner’ (pardon the pun) but since the 2010s is really when pellet grills and smokers started to get mainstream awareness, discussed alongside gas and charcoal grills. There are now over 30 pellet grill/smoker brands that I’m aware of, and the link above goes to my A to Z list of brands article.
Now, you may already be aware of a few of the other brands such as Pit Boss, Camp Chef, Z Grills and I’m sure you are aware of Weber, though you may not have known they have entered the pellet grill game. However, they are now many, many more brands to look into. Some may be what are commonly referred to as ‘Traeger clones’, but many others are offering their own unique designs and features.
A pellet grill/smoker is only as good as the BBQ pellets you put into it. The type/quality of the BBQ wood pellets you use will impact temperature performance and smoke flavour. There are many pellet flavours including Apple, Hickory, Mapel, Oak and Walnut to name but a few. However, some brands are hardwood blended pellets whereas others are 100% single wood species.
In this article, I provide details on over 20 brands of BBQ wood pellets, their range of flavours, whether they are 100% single wood species or hardwood blended pellets, their typical price and where they are available. I also provide tips on how to get the best deal when buying BBQ wood pellets and how to test pellet quality. Finally, I discuss the new kid on the block, charcoal pellets and their special attributes compared to all other hardwood BBQ pellets.